Privacy Policy
Effective Date: 4/2/2025
At Precision Solar, protecting your privacy isn’t just a policy—it’s part of our core values. Whether you engage with us online, by phone, in person, or through a virtual consultation, this Privacy Policy outlines how we collect, use, protect, and respect your information across our entire organization—not just our website.
1. Information We Collect
Depending on how you interact with Precision Solar, we may collect:
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Personal Information: Your name, email address, phone number, and property address.
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Energy & Property Info: Utility data, energy bills, or photos of your property shared during consultations.
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Technical Information: Device type, IP address, browser info, and visit behavior on our site.
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Financial & Identification Info (Temporarily): In some cases, we may briefly view documentation necessary for financing applications or partner submissions (e.g., ID, credit-related details). See our “Information Retention” section below for more on this.
2. How We Collect It
We collect your information when:
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You fill out a form on our website
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You speak with a representative over the phone or through a virtual consult
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You enroll in our services or submit data during a project consultation
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You interact with us through email, phone, or SMS
3. How We Use Your Information
We use your information to:
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Provide solar consultations and assessments
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Deliver system designs, pricing, and proposals
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Coordinate installations, permitting, and service support
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Communicate updates, education, or relevant promotional offers
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Improve the quality of our services and experience
4. Information Retention and Sensitivity
Precision Solar follows a strict no-retention policy for sensitive personal or financial documents. If you provide items such as utility bills, identification, or financing documents:
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We never store, archive, or download this data permanently
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We only access it briefly to assist with your consultation, enrollment, or submission to a verified installer or financer
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Once the necessary step is complete, we no longer retain any copy or record of that information
You can rest assured: Precision Solar does not and will not store sensitive financial or identity documents within our systems unless required for an active service process—and even then, only temporarily and securely.
5. No Sharing, No Selling, No Recycling
We do not sell, rent, trade, or share your personal information with third parties outside of our direct service process. We never input your information into marketing databases, auto-dialer lists, or recycled lead systems.
Your phone number, email address, and personal details:
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Will only be used by Precision Solar during your active engagement
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Will never be distributed to outside organizations for solicitation or reused for other campaigns
This includes any contact provided over the phone, online, in writing, or in person.
6. Data Security
We use administrative, physical, and digital safeguards to protect your data. Access to your information is limited to authorized team members and trusted partners for project-specific tasks only.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your information
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Withdraw your consent for contact or communication at any time
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Know how your information has been used or shared (we’ll tell you—spoiler: it hasn’t)
To exercise these rights, email us at support@precisionsolarhome.com
8. Data Retention Policy
We only retain customer data when necessary to fulfill a service. After project completion or enrollment, all non-essential personal information is removed from active systems. No long-term storage is maintained unless required by law or for system servicing.
9. Policy Updates
We may occasionally update this policy to reflect changes in law or improvements in how we operate. When we do, we’ll update the date above and make the latest version available on our site.
10. Contact
Have questions? Want to confirm how your data is handled? Reach out to us anytime at the email address below.